Teams and agencies

Sharing an account with colleagues, or running accessibility for a portfolio of clients.

Inviting colleagues#

Settings → Team. Type a colleague's email address and choose Send invitation. They join when they accept from the email, signed in with that address. Until then they're listed under Invitations waiting, where you can Resend the invitation, Copy link to send it yourself (the row says if the email didn't go out), or Revoke it. Remove takes someone off the team after you confirm; nothing is deleted, and they go back to their own account.

Team seats start at Individual Pro ($99/mo) — up to 5 members with a shared credit pool. See credits and plans.

How sharing works#

Everyone on an account shares:

• The same sites and their scan history
• One credit pool. A colleague running a 500-page scan spends credits you were saving. Agree a convention before you invite people.
• All reports. There is no per-member visibility control — anyone on the account sees every report, including any scanned via the extension from private screens.

That last point is worth a moment's thought before inviting someone outside your immediate team.

Agency plans#

Agency tiers (from $199/mo) add two things that matter if accessibility is a service you sell:

White-label branding. Your logo replaces Zylyn's on the portal sidebar, for your team and your clients' people, and on every report PDF, including the one a report email attaches. Upload it in Settings → Branding, which shows it at the sizes the portal and the reports draw it before you use it. Zylyn's name still appears on the login page, in emails, on shared report links and as the scanner's name inside reports.

Client accounts. Each client's sites are separated, so you can hand a client their own view without exposing your other clients' data, and manage the whole portfolio from one login.

Manage them in Settings → Clients: add a client, open its workspace to add its sites, invite its owner so they can see their reports, and see what each client has, how it is monitored and what it spent this month. Archiving a client pauses it and keeps everything; detaching hands it over as an independent account, permanently.

If your account is managed by an agency#

Be aware of one thing: your reports are visible to that agency. This is by design — they need to see findings to do the work — but it includes reports from pages scanned behind your login. If you scan a private screen containing customer data, your agency can see the captured markup snippets.

Use a test account for anything sensitive.

Practical advice for agencies#

Budget credits per client, not per month. Work out each client's page count × scan frequency before you price the retainer. A 500-page client scanned weekly is ~2,150 credits/month — a significant share of Agency Lite's 15,000 across ten clients.

Set schedules deliberately. Ten clients all on daily scanning will exhaust an Agency plan quickly. Weekly is almost always sufficient; reserve daily for clients deploying continuously.

Don't hand over raw scores. A client seeing "74% — POOR" will panic at something that may be two template fixes. Lead with the WCAG-tagged findings and what they cost to fix. See sharing with a client.