Teams and agencies
Sharing an account with colleagues, or running accessibility for a portfolio of clients.
Inviting colleagues#
Settings → Team. On the free and Individual Lite plans you'll see:
Team seats start at Individual Pro ($99/mo) — up to 5 members with a shared credit pool. See credits and plans.
How sharing works#
Everyone on an account shares:
- The same sites and their scan history
- One credit pool. A colleague running a 500-page scan spends credits you were saving. Agree a convention before you invite people.
- All reports. There is no per-member visibility control — anyone on the account sees every report, including any scanned via the extension from private screens.
That last point is worth a moment's thought before inviting someone outside your immediate team.
Agency plans#
Agency tiers (from $199/mo) add two things that matter if accessibility is a service you sell:
White-label branding. Client-facing reports and the portal carry your logo and colours. Zylyn does not appear. Your clients see your brand.
Client accounts. Each client's sites are separated, so you can hand a client their own view without exposing your other clients' data, and manage the whole portfolio from one login.
| Plan | Price | Sites | Members | Credits/mo |
|---|---|---|---|---|
| Agency · Lite | $199/mo | 10 | 15 | 15,000 |
| Agency · Pro | $299/mo | 20 | 25 | 25,000 |
| Agency · Max | $599/mo | 40 | 50 | 60,000 |
If your account is managed by an agency#
Be aware of one thing: your reports are visible to that agency. This is by design — they need to see findings to do the work — but it includes reports from pages scanned behind your login. If you scan a private screen containing customer data, your agency can see the captured markup snippets.
Use a test account for anything sensitive.
Practical advice for agencies#
Budget credits per client, not per month. Work out each client's page count × scan frequency before you price the retainer. A 500-page client scanned weekly is ~2,150 credits/month — a significant share of Agency Lite's 15,000 across ten clients.
Set schedules deliberately. Ten clients all on daily scanning will exhaust an Agency plan quickly. Weekly is almost always sufficient; reserve daily for clients deploying continuously.
Don't hand over raw scores. A client seeing "74% — POOR" will panic at something that may be two template fixes. Lead with the WCAG-tagged findings and what they cost to fix. See sharing with a client.