Accessibility Statement
Zylyn is committed to making zylyn.co accessible and usable for everyone, regardless of ability or the technology they use.
Our Commitment
Zylyn builds tools that help organisations fix web accessibility barriers — and we hold ourselves to the same standard. We believe everyone deserves equal access to digital information and services, including our own website and platform.
We are actively working to ensure that zylyn.co conforms to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
Conformance status: We are currently partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are working to achieve full conformance.
Measures We Take
To support and sustain accessibility, Zylyn takes the following measures:
- Maintaining WCAG 2.2 Level AA as our minimum conformance target
- Using automated and manual testing across all core user journeys
- Including keyboard-navigation and screen-reader testing in every release
- Training our team on inclusive design and accessible development practices
- Welcoming feedback from users and acting on it promptly
Standards & Guidelines
We design and develop against the following accessibility standards:
WCAG 2.2 Level AA
Our primary technical reference. We aim for full conformance with all Level A and AA success criteria.
ADA Title III
We treat our website as a place of public accommodation and apply DOJ guidance on digital accessibility.
Section 508
Relevant for government and federal clients. Our platform is designed to meet Section 508 technical standards.
EN 301 549 / EAA
We align with European accessibility requirements as the European Accessibility Act deadline approaches.
Known Limitations
Despite our best efforts, some areas of the site have known accessibility limitations. We are actively working to resolve them:
If you encounter an issue not listed here, please let us know using the contact details in Section 05.
Feedback & Contact
We welcome feedback on the accessibility of zylyn.co. If you experience any barriers or have suggestions for improvement, please contact us:
- Email: info@zylyn.co
- Subject line: “Accessibility Feedback — zylyn.co”
- Response time: We aim to respond within 2 business days and resolve confirmed issues within 30 days.
Report an Accessibility Issue
Tell us what you experienced and we will investigate promptly.
Formal Complaints
If you are not satisfied with our response to your feedback, you have the right to escalate your complaint to the relevant enforcement body in your region:
- United States: U.S. Department of Justice, Civil Rights Division (ADA complaints) or the relevant federal agency for Section 508 matters.
- European Union / UK: Your national accessibility enforcement authority under EN 301 549 / the European Accessibility Act.
- Canada: The Accessibility Commissioner under the Accessible Canada Act.