Case StudyEducation & Construction Compliance4 Weeks

Improving Accessibility for a Construction Licensing & Compliance Training Provider

A professional training provider offering licensing education, compliance courses, and industry resources for construction professionals wanted to ensure its website was accessible to all learners. As the website serves as the primary destination for course information, licensing guidance, enrollment, and customer inquiries, delivering an inclusive digital experience became a strategic priority.

96%
Issues resolved
78% → 98%
WCAG score
100% fixed
Color contrast
Client Snapshot

Education & Construction Compliance — confidential client.

A professional training provider offering licensing education, compliance courses, and industry resources for construction professionals wanted to ensure its website was accessible to all learners. As the website serves as the primary destination for course information, licensing guidance, enrollment, and customer inquiries, delivering an inclusive digital experience became a strategic priority.

The Challenge

10 accessibility barriers that needed addressing.

Alternative text for instructional images and graphics

Heading hierarchy and semantic page structure

Keyboard navigation across menus and interactive components

Course registration forms and validation messages

Color contrast for text, buttons, and navigation elements

Visible keyboard focus indicators

Screen reader compatibility

Accessible downloadable PDFs and learning resources

Descriptive links and button labels

Consistent navigation throughout the website

Our Approach

Structured engineering, not a one-time scan.

1

Comprehensive Accessibility Assessment

Zylyn conducted a comprehensive accessibility assessment using automated scanning combined with expert manual testing in accordance with WCAG 2.2 guidelines. The review covered the home page, course catalog, licensing information pages, registration and inquiry forms, downloadable learning resources, contact page, navigation menus, and interactive website components.

2

Prioritized Remediation Guidance

Each accessibility finding included a WCAG Success Criterion reference, severity classification, user and business impact, recommended remediation, and developer-ready implementation guidance — enabling prioritization while minimizing disruption to ongoing website updates.

3

Accessibility Validation

Following remediation, Zylyn performed validation testing to confirm that accessibility issues had been successfully resolved and that no new barriers were introduced during implementation.

Three-tool audit methodology

  • Google Lighthouse — structural and performance signals
  • WAVE — visual contrast and form label detection
  • axe-core scanner — precise WCAG criterion mapping

Violation tracker

Every issue mapped to its WCAG criterion, severity, and exact fix — turning accessibility barriers into a prioritised, manageable remediation backlog.

Verified results

An independent re-scan across multiple tools confirmed every remediation held. Each fix was verified against its WCAG criterion before being marked closed.

The Results

The numbers tell the story.

Measurable improvements across every key accessibility metric.

MetricImprovement
Critical accessibility issues resolved96%
WCAG compliance scoreIncreased from 78% to 98%
Keyboard navigation issuesReduced by 94%
Course registration form accessibilityImproved by 97%
Color contrast issues resolved100%
Screen reader compatibility improvements93%
Business Impact

Beyond a passing score.

Improved Learner Experience

  • Browse licensing and compliance courses without barriers
  • Register for training programs using assistive technologies
  • Download educational resources and submit inquiries more easily
  • Navigate the website using keyboards and screen readers

More Inclusive Access to Professional Education

  • Individuals with disabilities can access licensing information and training resources with greater ease
  • Accessibility built into future course pages and downloadable resources
Key Outcomes

What was achieved.

Significant reduction in accessibility barriers

Improved accessibility of course registration and inquiry forms

Enhanced usability for keyboard and screen reader users

Stronger alignment with WCAG 2.2 accessibility guidelines

Faster identification and remediation of accessibility issues

More inclusive access to licensing and professional education resources

Make your site accessible.

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