WooCommerce accessibility testing
Your store has products to sell, customers to serve and a team making changes every week. Accessibility shouldn't become another thing you have to chase. Zylyn helps you find accessibility barriers across your WooCommerce store, understand what needs attention and give your team a practical way to fix them.
Why accessibility matters
The problem isn't always obvious when you're looking at the site yourself.
That's why accessibility needs to be tested as part of the store, not treated as a one-time task.
What we test
Can someone browse products, move through menus, use filters and complete their purchase without a mouse?
Can customers using NVDA, JAWS or VoiceOver understand the content, controls and navigation?
Can customers understand product names, prices, descriptions, images, availability and product variations?
Can people move around your store and find the products they're looking for?
Can customers understand the fields, instructions, errors and controls they need to complete an order?
Do forms, menus, popups, accordions, sliders and other controls work as expected with assistive technology?
Have plugins, widgets or integrations introduced accessibility problems?
WooCommerce has its own accessibility challenges
It's WordPress, your theme, WooCommerce, plugins, page builders, custom code and the content your team publishes. They all have a part to play.
A theme update can change headings, navigation, buttons, forms or how keyboard focus moves around the page.
Product pages, category pages, carts and checkout all contain important customer interactions that need to be accessible.
A plugin can add useful functionality while also introducing a new accessibility problem.
Visual editors can make it easy to change a page, but the resulting markup and interactions still need to work for everyone.
Size, colour, quantity and other options need to be understandable and usable without relying on a mouse.
Custom features can create accessibility issues that automated tools don't always catch.
New products, images, links and pages can introduce problems even after the technical work has been completed.
Automated and expert testing
Automated testing is a useful starting point. It can help identify common issues across your WooCommerce store and quickly point your team towards areas that need attention.
But accessibility isn't just about finding errors in code.
Someone still needs to use the store.
That's why Zylyn combines automated checks with expert testing using:
We look at what happens when someone actually tries to browse, choose a product and complete a task.
The process
Six steps. The first three get you started. The last three help you keep things moving.
We identify the important pages and customer journeys across your WooCommerce store.
That can include your homepage, navigation, product pages, category pages, cart, checkout, forms and other key journeys.
Automated checks and expert testing give you a clear picture of where your store stands.
We look at the issues, remove unnecessary noise and explain what actually needs attention.
Your team gets practical guidance so developers know what needs to change and where to start.
Where included in your service, Zylyn can also help with remediation.
Once changes are made, we test them again to make sure the problem has actually been addressed.
Your WooCommerce store doesn't stay still.
New products, plugins, updates and content can change the experience, so ongoing testing helps you catch problems as they appear.
A week in practice
The plugin adds a useful product feature, but one of its controls can't be reached properly using a keyboard.
Testing picks up the problem and the issue is documented with an example of where it occurs.
Your developer gets clear guidance on what needs to change.
The fix is made and the feature is tested again using keyboard and screen reader testing.
Without that check, the feature could have stayed broken for customers who rely on assistive technology.
What you get
You get something your team can actually use.
Who it's for
For teams that want accessibility to stay part of their WooCommerce store.
Who does the testing
Technical expertise meets real-world experience.
CPACC: IAAP Certified Professional in Accessibility Core Competencies
WAS: IAAP Web Accessibility Specialist
Trusted Tester: DHS Section 508 conformance testing
Backed by people with lived experience of disability. Screen reader, keyboard, switch and magnification testing is performed by people who understand how these tools are used in the real world.
FAQ
It is a review of how accessible your WooCommerce store is for people with different disabilities and assistive technology needs. Testing can include automated checks, manual review, keyboard testing and screen reader testing.
Your store can change frequently. Themes, plugins, page builders, products and custom development can all affect accessibility. Testing helps you find problems that may otherwise go unnoticed.
Automated tools can identify many common issues, but they cannot judge every part of the user experience. Manual testing is important for things such as keyboard interaction, focus, screen reader output and complex customer journeys.
Yes. Themes can affect navigation, headings, buttons, forms, product layouts and other parts of the customer experience.
Yes. Plugins can add important functionality to a store, but they can also introduce new accessibility barriers.
Page-builder content can be included in the review. We look at the actual experience produced on the live website rather than assuming that a page is accessible because it was created with a particular builder.
Yes. The checkout is an important part of the customer journey. Testing can look at fields, labels, instructions, errors, focus and the ability to complete the purchase using assistive technology.
Yes. Custom features can be included in the testing scope, particularly where they affect important customer interactions.
WCAG 2.2 AA is the working standard for Zylyn's accessibility testing.
You receive documented findings and practical information about what needs attention. Your developers can then make the changes, followed by retesting where required.
There isn't one schedule that works for every store. If your website changes frequently through plugin updates, new products, redesigns or custom development, regular testing can help catch issues sooner.
