Magento accessibility testing

Your Magento store should work for everyone.

Magento stores can be complex. There are products, categories, filters, customer accounts, checkout steps, extensions and integrations all working together. That complexity can make accessibility harder to keep track of. Zylyn helps you find accessibility barriers across your Magento store, understand what needs attention and give your team a practical way to fix them. You don't have to figure it all out yourself.

Why accessibility matters

A small change in a complex store can affect the whole customer journey.

These problems aren't always obvious from the screen.

And in a large ecommerce store, waiting for someone to report them isn't a great testing strategy.

What changes

  • Your development team releases a new feature.
  • A new extension is installed.
  • A product attribute changes.
  • The checkout gets updated.
  • A new promotional banner goes live.

Everything looks fine during a normal review.

What it can affect

  • But a customer using a keyboard might suddenly be unable to reach a control.
  • A screen reader might announce a product option without enough context.
  • A new modal might move focus somewhere unexpected.

What we test

We test the journeys your customers actually depend on.

  • Keyboard navigation

    Can customers browse categories, use filters, select products and complete checkout without a mouse?

  • Screen reader experience

    Can people using NVDA, JAWS or VoiceOver understand the page structure, product information and controls?

  • Product pages

    Can customers understand product names, prices, descriptions, images, attributes and available options?

  • Category pages and filters

    Can customers move through product listings and use filters without getting stuck?

  • Navigation and search

    Can customers find their way around the store and search for products without unnecessary barriers?

  • Cart and checkout

    Can customers understand fields, instructions, errors and controls throughout the purchasing process?

  • Forms and account areas

    Can customers create accounts, sign in, manage information and interact with forms using assistive technology?

  • Extensions and integrations

    Have Magento extensions, widgets or third-party integrations introduced new accessibility problems?

Magento has its own accessibility challenges

Your Magento store isn't just Magento.

It's the storefront, theme, product catalog, extensions, custom development, integrations and content your team manages. Each part can affect the customer experience.

  • Your theme

    Changes to the theme can affect headings, navigation, buttons, forms and keyboard focus.

  • Your product catalog

    Large catalogs often contain different product types, attributes, variations and content. That information still needs to be understandable and usable.

  • Your filters

    Layered navigation and product filters can become difficult to use when keyboard interaction or focus isn't handled properly.

  • Your extensions

    An extension might add useful functionality while introducing a new accessibility barrier.

  • Your custom development

    Custom features need to work with the rest of the store, including keyboard and assistive technology users.

  • Your checkout

    A checkout journey can involve multiple fields, steps, messages and interactive controls. Each one needs to work together.

  • Your integrations

    Payment tools, search systems, reviews, chat and other integrations can change the experience beyond the core Magento platform.

Automated and expert testing

A scan can find a lot. It can't find everything.

Automated testing

Automated testing is useful, especially for a large Magento store. It can quickly identify many common issues and help your team understand where problems may exist.

But a large number of automated results doesn't necessarily tell you what is most important to a customer.

  • A keyboard user still needs to move through the store.
  • A screen reader user still needs to understand what's happening.
  • And someone completing a purchase still needs to be able to get from product to checkout without hitting a barrier.

Expert testing

That's why Zylyn combines automated checks with expert testing using:

  • NVDA
  • JAWS
  • VoiceOver
  • Keyboard testing
  • Manual WCAG review

We look beyond the error count and focus on the experience.

Schedule a discovery call

The process

How Magento accessibility testing works

Six steps. The first three give you a clear starting point. The last three help you keep improving.

A clear starting point

  1. Step 01

    Find what needs testing

    We identify the important pages and customer journeys across your Magento store, including navigation, product pages, categories, filters, cart and checkout.

  2. Step 02

    Get a baseline

    Automated checks and expert testing give you a starting point and a clearer picture of where accessibility barriers exist.

  3. Step 03

    Understand the findings

    We review the results and focus on issues that have a meaningful effect on customers rather than simply handing over a long list of errors.

Keep improving

  1. Step 04

    Fix what matters

    Your development team gets practical information about what needs to change and where to start.

  2. Step 05

    Test the changes

    Once fixes are made, we check them again using the appropriate testing methods and assistive technologies.

  3. Step 06

    Keep checking

    Your Magento store will continue to change through releases, extensions, catalog updates and custom development.

    Regular testing helps catch new accessibility problems as they appear.

A week in practice

Say your development team releases a new product filter on Tuesday.

  1. The filter works with a mouse, but keyboard users can't easily reach or operate all of its controls.

  2. Testing identifies the problem and documents the affected interaction.

  3. Your development team gets clear guidance on what needs to change.

  4. The filter is updated and tested again using keyboard and screen reader testing.

Without that check, customers using keyboards could have been left with a much smaller selection of products to choose from.

What you get

You don't just get a list of errors.

You get something your team can actually work with.

  • Clear test results

    See what was tested and where accessibility barriers were found.
  • Issue details

    Understand what is happening, where it happens and why it matters.
  • Prioritized findings

    Know what deserves attention first instead of treating every issue as equally important.
  • Developer guidance

    Give your development team practical information they can use when making changes.
  • Retesting

    Check that the changes have actually addressed the problem.
  • Evidence and reporting

    Keep a record of testing, findings, fixes and progress.

Who it's for

Who is this for?

For teams managing Magento stores that don't want accessibility to become a last-minute problem.

  • Large ecommerce teams

    Your store has a lot of moving parts and accessibility needs to keep up with development.
  • Growing Magento stores

    You're adding products, extensions and functionality regularly.
  • Development teams

    You want accessibility considered alongside other technical requirements.
  • Agencies

    You manage Magento stores for clients and want accessibility testing to be part of the service you provide.
  • Teams preparing for a review

    You need clear testing results and evidence of the work being done.

Who does the testing

Certified to test. Experienced to understand.

Technical expertise meets real-world experience.

  • CPACCIAAP Certified Professional in Accessibility Core Competencies
  • WASIAAP Web Accessibility Specialist
  • Trusted TesterDHS Section 508 conformance testing

Backed by people with lived experience of disability. Screen reader, keyboard, switch and magnification testing is performed by people who understand how these tools are used in the real world.

FAQ

Magento accessibility testing FAQs

What is Magento accessibility testing?

It is a review of how accessible your Magento store is for people with different disabilities and assistive technology needs. Testing can include automated checks, manual review, keyboard testing and screen reader testing.

Why does my Magento store need accessibility testing?

Magento stores can change frequently through releases, extensions, catalog updates and custom development. Those changes can introduce accessibility barriers that aren't obvious during a normal visual review.

Can automated tools test my Magento store?

Automated tools can identify many common issues, but they cannot evaluate everything. Manual testing is important for keyboard interaction, focus, screen reader output and important customer journeys.

Do you test Magento themes?

Yes. Themes can affect navigation, headings, buttons, forms, product layouts and other parts of the customer experience.

Do you test Magento extensions?

Yes. Extensions can add important functionality, but they can also introduce new accessibility barriers.

Do you test product filters?

Yes. Product filters and layered navigation can be included in the testing scope, including keyboard and screen reader interaction.

Do you test the Magento checkout?

Yes. Checkout is an important part of the customer journey. Testing can look at fields, labels, instructions, errors, focus and the ability to complete the purchase using assistive technology.

Do you test custom Magento functionality?

Yes. Custom features can be included where they affect important customer interactions.

Which accessibility standard do you test against?

WCAG 2.2 AA is the working standard for Zylyn's accessibility testing.

What happens after you find accessibility issues?

You receive documented findings with practical information about what needs attention. Your team can then make the changes, followed by retesting where required.

How often should a Magento store be tested?

It depends on how frequently your store changes. Stores with regular releases, extension updates, catalog changes or custom development can benefit from ongoing accessibility testing rather than relying on a single audit.

Free · no sign-up

Find out where your Magento store stands — in about 90 seconds.

One link. One scan. A ranked list of what to fix and how, sent straight to your inbox.

We'll check public pages only. Nothing on your store changes during the free check.

Rather talk it through? Book a consultation

Zylyn helps you find accessibility barriers, fix them and keep your Magento store accessible as it grows.