Adobe Commerce accessibility testing
Your commerce experience can involve a lot of moving parts — storefronts, product catalogs, customer accounts, checkout, integrations and custom functionality. Keeping all of that accessible isn't something you should have to manage alone. Zylyn helps you find accessibility barriers across your Adobe Commerce experience, understand what needs attention and give your team a practical way to fix them.
Why accessibility matters
In a complex commerce environment, accessibility can change alongside the product.
That's why testing needs to be part of the process, not something that only happens at the end.
What we test
Can customers move through navigation, product pages, filters, forms and checkout without relying on a mouse?
Can customers using NVDA, JAWS or VoiceOver understand the content, structure and controls they encounter?
Can customers understand product names, prices, descriptions, images, attributes and available options?
Can customers search for products and use filters without getting stuck or losing context?
Can customers sign in, manage account information and complete important account tasks using assistive technology?
Can customers understand fields, instructions, errors and controls throughout the purchasing journey?
Do menus, dialogs, accordions, carousels and other dynamic elements work correctly with keyboard and assistive technology?
Have third-party functionality or custom integrations introduced new accessibility barriers?
Adobe Commerce has its own accessibility challenges
It's the storefront, catalog, customer account experience, checkout, extensions, integrations, custom components and content your teams manage. Each part can affect accessibility.
Custom themes and components can affect headings, navigation, buttons, focus and other fundamental interactions.
Different products, attributes and content need to remain understandable and usable across the customer journey.
Complex filtering and search experiences need to work for people who navigate without a mouse.
A custom interaction may work perfectly for a mouse user while creating a barrier for someone using a keyboard or screen reader.
Extensions can introduce new functionality — and new accessibility problems.
Payment systems, search tools, reviews, analytics, chat and other connected services can affect the overall experience.
Accessibility can change when new code is introduced. Testing after important releases helps catch problems before they become part of the customer journey.
Automated and expert testing
Automated testing is valuable, especially when you're working across a large commerce experience. It can quickly identify many common issues and help your team see where problems may exist.
But accessibility isn't just about technical errors.
That's why Zylyn combines automated checks with expert testing using:
We look beyond the number of issues and focus on how those issues affect real people.
Schedule a discovery callThe process
Six steps. The first three give you a clear starting point. The last three help you keep accessibility moving as your experience changes.
We identify the important pages, components and customer journeys across your Adobe Commerce experience.
Automated checks and expert testing give you a clear starting point and show where accessibility barriers exist.
We review the results, remove unnecessary noise and focus on issues that can meaningfully affect your customers.
Your team gets practical information about what needs to change and where to start.
Once fixes are made, we test them again using the appropriate methods and assistive technologies.
Your commerce experience continues to evolve through releases, integrations, content changes and new functionality.
Regular testing helps catch new accessibility problems as they appear.
A week in practice
The component works during a normal visual review, but keyboard focus doesn't move into the new dialog correctly.
Testing identifies the problem and documents the affected interaction.
Your development team gets clear guidance on what needs to change.
The component is updated and tested again using keyboard and screen reader testing.
Without that check, customers who rely on keyboard navigation could have struggled to complete checkout.
What you get
You get something your team can actually work with.
Who it's for
For teams managing complex commerce experiences.
Who does the testing
Technical expertise meets real-world experience.
CPACC: IAAP Certified Professional in Accessibility Core Competencies
WAS: IAAP Web Accessibility Specialist
Trusted Tester: DHS Section 508 conformance testing
Backed by people with lived experience of disability. Screen reader, keyboard, switch and magnification testing is performed by people who understand how these tools are used in the real world.
FAQ
It is a review of how accessible your Adobe Commerce experience is for people with different disabilities and assistive technology needs. Testing can include automated checks, manual review, keyboard testing and screen reader testing.
Commerce experiences can change frequently through releases, custom development, integrations and content updates. Those changes can introduce accessibility barriers that aren't obvious during a visual review.
Automated tools can identify many common issues, but they cannot evaluate everything. Manual testing is important for keyboard interaction, focus, screen reader output and important customer journeys.
Yes. Custom components and interactions can be included in the testing scope, particularly when they affect important customer journeys.
Yes. Extensions and third-party integrations can introduce accessibility barriers, so they can be included as part of the review.
Yes. Search and filtering experiences can be tested for keyboard access, focus, screen reader usability and clear interaction.
Yes. Checkout is an important customer journey. Testing can look at fields, labels, instructions, errors, focus and the ability to complete a purchase using assistive technology.
Yes. Ongoing testing can help identify accessibility issues introduced through new releases, components, integrations or other changes.
WCAG 2.2 AA is the working standard for Zylyn's accessibility testing.
You receive documented findings with practical information about what needs attention. Your team can then make the changes, followed by retesting where required.
